Rapid Application Deployment Engine

Troubleshooting

Quick reference

• I can’t SSH using my root password.

• I forgot my deployment password. What can I do about it?.

• When I try to add SSL support to my site using Rapp, I get an error [emerg]: unknown directive "ssl".

• I’m getting “Your credentials didn’t match any Webbynode account.” error when I try to initialize my application with wn init.

• I have deployed my application just fine but when I make changes and do a webbynode push nothing changes on the website.

Problems

Problem: I can’t SSH using my root password.

Resolution:

We have disabled root password by default as a way to increase security. For more information, check the security section of the Rapp guide.

Problem: I forgot my deployment password. What can I do about it?.

Resolution:

Just log into your Webby via SSH using the root user and reset your git user password:

$ passwd git
Enter new UNIX password: 
Retype new UNIX password: 
passwd: password updated successfully

In case you can’t remember you root password either, go to the Webby Manager and click your Webby’s Dashboard then Root Password.

Problem: When I try to add SSL support to my site using Rapp, I get an error [emerg]: unknown directive "ssl".

Resolution:

Check out this article for a simple fix to this problem.

Problem: I’m getting “Your credentials didn’t match any Webbynode account.” error when I try to initialize my application with wn init.

Resolution:

This happens because you probably changed some personal information and it affected your Token. Try running wn config and, if it doesn’t work delete the file .webbynode in your home folder:

$ rm ~/.webbynode
$

Problem: I have deployed my application just fine but when I make changes and do a webbynode push nothing changes on the website.

Resolution:

Sometimes Apache (or nginx) can choke upon restarting. This problem is usually solved by running a remote command on your Webby:

$ wn remote sudo /etc/init.d/apache2 stop
Performing the requested remote command...
* Stopping web server apache2
... waiting

$ wn remote sudo /etc/init.d/apache2 start
Performing the requested remote command...
* Starting web server apache2 

or

$ wn remote sudo /etc/init.d/nginx stop
Performing the requested remote command...
* Stopping Nginx Server...                     [ OK ]
 
$ wn remote sudo /etc/init.d/nginx start
Performing the requested remote command...
* Starting Nginx Server...                     [ OK ]

If none of the above approaches solve your problem, log into your Webby, delete the app and start over (see next section for information about how to do it).